The project plan was never the job
Project management has changed a lot since I wrote the first edition of Project Management for Humans. Oddly enough, all that change has made
7 min readThe human side of work
leadership
I’m an introvert. I just know when to get over it.
People are often surprised when I tell them I think I’m an introvert. I suppose it makes sense. After all, I speak at
4 min read
When does combining account management and project management stop working?
🗓️Join me September 29-30 in Atlanta for AM:PM, an event for agency leaders navigating growth, delivery, AI, and operational chaos. A lot
3 min read
The Human Side of Project Leadership #003
What If We Designed the Project Experience? Featuring Maggie Lynn, PMP®, Digital PM Summit 2026 Speaker We spend a lot of time in project
2 min read
The Human Side of Project Leadership #002
What Happens When AI Does the PM Busywork? Featuring Chase Williams, Digital PM Summit 2026 Speaker In my first conversation for The Human Side
3 min read
Chaos begets chaos
Every team says they want better processes. What's much harder is actually following them. I've been thinking about this because
1 min read
The real reasons agencies lose clients
It's rarely about one bad project. Losing clients sucks. For some agencies, it can be a death sentence. The reality is that
7 min read
Explaining yourself isn't the same as listening
A conversation I had recently reminded me of something I've seen time and time again in organizations: Someone raises a concern, and
2 min read
The receipts.
I came across an interesting article by Kristin Carideo this week called Project Management and Agency Context in the Age of AI. In it,
4 min readWant more of this in your inbox?
I write about project leadership, working with people, and what happens when the plan meets real life.
