4 min read

I’m an introvert. I just know when to get over it.

I’m an introvert. I just know when to get over it.
You can't see it, but I can feel it.

People are often surprised when I tell them I think I’m an introvert. I suppose it makes sense. After all, I speak at conferences, facilitate workshops, coach people, host events, and have somehow built a career that requires an extraordinary amount of interaction with other human beings.

I genuinely enjoy all of those things. I also regularly leave a conference, go back to my hotel room, order dinner, and happily spend the rest of the night alone. I have hidden in my room while everyone else went to the conference party, and I have yet to experience the wave of regret I was apparently supposed to feel.

I like people. I like talking to people. I love a good dinner with friends. I simply have a limit, and over the years I’ve gotten pretty good at recognizing when I’m approaching it. More importantly, I’ve learned when the situation is important enough to ignore it for a while.

Sometimes the job requires it

Project management — and particularly my brand of PM consulting — is a funny career choice for an introvert because the work depends so heavily on communication (and a fair amount of selling/proving myself). A project manager can easily spend most of the day in meetings, presentations, difficult conversations, workshops, and client calls, only to look at the clock at 5:00 and wonder when exactly they were supposed to manage the project.

I’ve certainly had days when my calendar looked like a personal attack.

But I don't think being an introvert has made me a worse project manager. If anything, some of the tendencies that come with it have served me pretty well. I listen closely, prepare carefully, and tend to observe a room before jumping into a conversation. I notice when someone has stopped contributing or when a seemingly harmless comment changes the mood. Given how much of project management depends on understanding what people aren't saying, those are useful instincts to have.

Of course, observation only gets you so far. There are plenty of moments in this work when I would prefer to hang back but know that doing so would be a disservice to the team. Project managers are often responsible for creating the conditions for a conversation that nobody particularly wants to have, and introversion doesn't relieve us of that responsibility. Sometimes I have to push myself beyond what feels comfortable because the project, the team, or the client needs me to.

I can recover later. Preferably alone.

Quiet and confident can coexist

I think some introverted project managers confuse leadership with extroversion, particularly when so many of our professional leadership models reward those "boss" behaviors: visibility, charisma, and the ability to command a room.

That can create a strange pressure to perform a version of leadership that doesn't feel natural. I know because I've felt it myself, and I've spoken to other PMs who have tried to put on that performance to tepid reviews. The thing we realize us that confidence doesn't require constant participation, and authority isn't measured by the percentage of airtime you consume in a meeting.

An introverted PM can lead by being exceptionally prepared, asking the question that gets everyone past the surface-level discussion, or creating enough space for the quieter person in the room to contribute. The important thing is developing enough self-awareness to recognize when your natural inclination toward observation is helping the group and when it has become an excuse for staying comfortable.

That distinction matters.

I've found the same thing to be true outside of meetings. Networking events aren't exactly my idea of a relaxing evening. I can remember an Owner Summit conference party where I bounced around awkwardly, until a friend came up to me and said, "I never realized you're an introvert until now." Ouch.

Since then, I've learned to approach those situations with some purpose rather than wandering around desperately hoping someone adopts me. I might decide there are a few people I genuinely want to meet, have those conversations, and consider the evening a success. And it can all be done in a short amount of time. I don't need to linger just to be seen.

So what I'm saying is, I apparently cope with being an introvert by project managing my own social life. There are probably healthier hobbies.

Spend the energy where it matters

The biggest lesson for me has been accepting that my energy is finite without treating that as a limitation.

There are things that are worth spending my social energy on. I will happily give everything I have to a workshop that helps a team solve a difficult problem, a conversation that clears up months of confusion, or a stage where I can share something I care about. Those experiences can be exhausting, but they are also deeply satisfying.

Speaking of workshops

AI is changing how project work gets done, but adopting a few new tools isn’t the same as changing how your team works.

On October 21 in Asheville, I’m teaming up with Rob Harr for a hands-on workshop focused on redesigning the systems, workflows, and habits behind our work. We’ll look at where AI can create real value, where humans still matter most, and how PM and Ops leaders can help their teams adopt AI in a thoughtful, practical way.

You’ll work on your own workflows, learn alongside other PM and Ops leaders, and leave with an actionable plan you can actually put to work when you get home.

Ready to rethink how your team works? Get your ticket for the DPM/Ops Dynamic Duo Workshop.

Learn more

What I've become less willing to do is spend the same energy out of obligation. I don't need to attend every dinner after a conference or linger at a reception because leaving somehow signals that I'm antisocial. Sometimes I've already had the conversations I wanted to have, contributed what I came to contribute, and would rather go sit somewhere quiet with a beer. That isn't something I need to fix.

For introverted project managers, I think that's the balance worth finding. The goal isn't to protect yourself from every uncomfortable interaction, because this profession simply won't allow it. The goal should be to understand yourself well enough to know which moments require you to push past your instincts and which ones don't deserve the energy.

I've spent a lot of my career learning that distinction. Now, if you'll excuse me, I've talked about myself long enough.


T L ; D R - Being an introvert and a project manager can feel like a contradiction when so much of the job requires communication, leadership, and being in the middle of everything. For me, the key has been learning when to push past my introverted instincts, when they actually make me a better PM, and how to spend my energy where it matters most.