3 min read

The future of project management is human, whether your boss likes it or not.

The future of project management is human, whether your boss likes it or not.
How it feels when your boss sucks.

I was talking to a friend recently about the PM Squad and the work we’re doing at Same Team Partners—specifically, our focus on human-centered project management.

They listened, nodded, and then said something that stopped me cold: “Yeah…my boss doesn’t really give a shit about anything human-centered.”

They didn’t say it defensively or dramatically. Just matter-of-fact. Like it was obvious and normal.

And honestly? It didn’t annoy me. It made me think. Because how does someone in a leadership role—especially someone responsible for delivery—decide that human-centered anything doesn’t matter?

Project management touches everything: Strategy, execution, morale, trust, retention, burnout, results...profitability! If you remove the human element from that equation, what exactly do you think you’re managing?

Spreadsheets?

The more I sat with it, the clearer something became: there’s a massive gap in how we talk about project management versus how it actually works. And most organizations are still operating on an outdated idea of what “good PM” looks like.

For a long time, project management has been framed as a control function. Timelines. Budgets. Process. Compliance. Tools. Certainty. The unspoken belief is that if you just get the system right, the people will fall in line. That belief has always been flawed. But now it’s completely broken.

Teams are more distributed. Work is more ambiguous. Change is constant. People are burned out, skeptical, and tired of being managed like interchangeable parts. You can’t process your way out of that reality.

What actually keeps work moving forward isn’t tighter control, it’s judgment, communication, trust, and the ability to navigate uncertainty with other humans who have their own pressures, incentives, and limits.

That’s the real work of project management, and it always has been.

When someone says they don’t care about human-centered practices, what they’re often saying—whether they realize it or not—is that they don’t want to deal with complexity. They want predictability without conversation. Output without friction. Results without relationships.

But that’s not leadership. That’s avoidance.

Human-centered project management isn’t about being “nice.” It’s about being effective in the reality we’re actually in. It’s about recognizing that delivery doesn’t happen because a process exists—it happens because people understand what they’re doing, why it matters, and how their work connects to others.

This is where I think project management is headed, whether organizations are ready for it or not.

The future PM isn’t a taskmaster or a tool expert. They’re a translator. A stabilizer. Someone who can slow things down when everything feels urgent. Someone who can surface risk early, name tradeoffs clearly, and protect the team without losing momentum.

That kind of work requires emotional intelligence, situational awareness, and the ability to lead without formal authority. None of that shows up on a project plan or status report. All of it determines whether a project succeeds.

The frustrating part is that most PMs are already doing this work. They just don’t have language for it, and often don’t get credit for it. Meanwhile, many organizations still train PMs as if the job is primarily about tools and templates.

That’s the gap we’re trying to fill with Same Team.

Not by inventing a new methodology. Not by promising transformation. But by naming the behaviors that actually work, giving PMs confidence in their instincts, and helping leaders see that “human-centered” isn’t soft—it’s foundational.

If your boss truly doesn’t care about anything human-centered, that’s not a philosophy. It’s a liability. Because the future of project management isn’t automation, or AI, or the next shiny framework. Those things can help, but they don’t lead. People do.

And whether organizations acknowledge it or not, the future of PM is human.


TL:DR - Ignoring the human side of project management doesn’t make teams faster—it makes delivery riskier. The PM Squad is where PMs learn the human-centered practices that actually work.