The Human Side of Project Leadership #002
What Happens When AI Does the PM Busywork? Featuring Chase Williams, Digital PM Summit 2026 Speaker In my first conversation for The Human Side
3 min readThe human side of work
Project Management
Chaos begets chaos
Every team says they want better processes. What's much harder is actually following them. I've been thinking about this because
1 min read
The receipts.
I came across an interesting article by Kristin Carideo this week called Project Management and Agency Context in the Age of AI. In it,
4 min read
The Horned Helmet Problem
I visited the Viking Museum while I was in Stockholm. Was it my favorite stop on the trip? No. That honor probably goes to
3 min read
The same conversation, different industry
One of the things I appreciated most about spending two weeks in Scandinavia was the pace. Whether it was hygge in Denmark or fika
2 min read
Every project is a group project
Remember group projects in school? There was always the overachiever who wanted complete control over the assignment, the person who disappeared until the night
6 min read
Consistency builds trust
Why agency standards matter more than process documentation Almost every agency has a slide somewhere that explains how they work. It's usually
5 min read
The most expensive phrase in agency delivery
A quick update before we begin A lot has been changing around here lately, and I'm excited about it. Over the past
8 min read
Your clients can feel when PMs and AMs aren’t aligned
One of the clearest signs of a healthy agency has nothing to do with process, tools, or whether your team is using the latest
5 min readWant more of this in your inbox?
I write about project leadership, working with people, and what happens when the plan meets real life.
